A Baldwin deputy went above and beyond the call of duty to rescue an elderly woman from a house fire.
It all started with the 911 call. When Baldwin County Dispatcher, James Bohannon, picked up the call at 4:27 Monday afternoon, the caller hung up.
"When I called it back the line actually picked up and then it immediately hung up," said Bohannon.
He says nine times out of ten, 911 hang ups are pranks, but since he's trained to take all calls seriously, he dials again. This time, he gets a busy signal.
"At that point, I dispatched the deputy and got the deputy in route" said Bohannon.
When Josh Mays arrived, he saw smoke, and without hesitation he went inside.
"As soon as I got the door open, I could hear a woman's voice screaming. She was hollering for help," said Mays.
He countered those screams with consoling words of his own.